Daytime callers

Posted by on 22 January, 2008 at 12:42 pm

“Hello, may I speak to Mr MacLean, please?” “Certainly, may I ask who is calling?” “Yes, its xxxx from Pure Insurance. Are you Mr MacLean?” “I am.” “May I interest you in free cover costing 99p a day?” “You may not. But you could interest me in why you are calling me. Do you check […]

LH Cook, Plumber, fitting a shower, tradesmen stories

Posted by on 2 March, 2005 at 11:06 pm

I recently had a new shower fitted in one of my bathrooms (odd house, we have three bathrooms altogether but just two bedrooms!). I was looking for a professional company and one which was recommended was LH Cook, based in Little Hadham, Herts.

Len Cook himself came to do the quote, but his workman for the job was Nick – a very nice bloke and a good plumber too.

During the course of the job we added in a small amount of extra work which made more sense as the job progressed than it did at the time of the quote. Len Cook was clear we would need to pay a bit more than the original quote, and I agreed this was reasonable. The additional work amounted to tiling the bathroom floor and removing an extra piece of timber…

Halfords Customer Service, car radio removal tools

Posted by on 20 February, 2005 at 12:34 pm

Here’s a small tale of woe which I should have written about earlier, concerning Halfords in Bishop’s Stortford.

When I was fitting my Dension ICE>Link into my car, I needed some radio removal tools. I checked around and found pictures of what I needed – flat bladed tools which inserted into slots underneath the radio to release it and allow me to fit the wiring harness.

I rang Halfords in Bishop’s Stortford and spoke to a salesman there, describing my car make and model, the radio and even describing in small detail the type of tool I’d need. I pointed out that I definitely didn’t want the round tools, a bit like the wire from a coat hanger, I needed the flat blade like tools suitable for my car. He checked his stock and told me that he had five sets in and that they were suitable.